Monday, April 27, 2015

My Comedy Corner

Jack was depressed when he got back from the doctor’s office. “What’s the matter?” his wife asked.

“The doctor says I have to take one of these white pills every day for the rest of my life.” “And what’s so bad about that?”

“He only gave me seven.”

Source: Reader’s Digest

Wednesday, April 22, 2015

No Ship on Fridays

We have a saying here that we don’t ship on Fridays. This is a goal, not a law. For 40 years, our CEO has noticed the universal trend that factories rush shipments to meet weekly, quarterly and annual targets, resulting in the “hockey stick.” By focusing on daily shipments instead of weekly, our company is not overstaffed 4 days out of 5 and our employees are not shipping bad parts with sloppy documentation. When you visit our plant, you will not see people rushing around fighting fires to hit shipment numbers. We move more like a duck in a pond: we look steady above the surface and there are a lot of activity happening underwater to keep us gracefully moving forward. In this video, NATEL reveals how the simple act of not shipping on Fridays makes for a more efficient and effective company.

Tuesday, April 21, 2015

No Walking

Eliminating waste can be simplified by just watching people walk. Unnecessary motion often has a root cause that touches the entire organization. Many lean companies study motion by measuring steps and distance traveled. But there is an easier way. In this video NATEL describes reveals how we evaluate the simple act of walking to create a more efficient and effective company

Monday, April 20, 2015

Single Point of Contact

How many people do you need to call to get an answer. At NATEL, we strive for 1 person. Having a single point of contact starts with empowering one person to have all the authority to make a decision. We feel strongly that having two charming and talented people doing the same job is worse for our customers than having one average person who has all of the necessary information to respond promptly and make key decisions. Day-to-day communications at NATEL are channeled through one person, ensuring that all customers priorities are met without interruption to the flow of business. Hear from NATEL leadership on how they live and breathe Single Point of Contact.

Saturday, January 17, 2015

Joke of the day

I read this recently in a Reader's Digest.

My seatmate on a flight was a woman. Ever the charmer, I asked, “Does the airline charge you extra for sitting next to good-looking men?”
“Yes,” she said, “but I wasn’t willing to pay.”

Tuesday, June 24, 2014

Working with some great people is what I love about my job. This video is a great example, as they discuss the parts that go into amazing products that help save lives.